Shipping policy

Thank you for shopping with The Melt Menu!

All products are handcrafted in small batches and carefully packaged before shipment.

Processing Time

Orders are typically processed and shipped within 2–5 business days. During product launches, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size. Any available shipping promotions or free shipping thresholds will be displayed at checkout.

Delivery Times

Once your order has been shipped, delivery times are estimated by the shipping carrier and may vary depending on destination, weather conditions, customs processing, or other factors beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate when placing your order. The Melt Menu is not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery at themeltmenu@gmail.com and include photos of the damage so we can review the issue and assist you.

Questions

If you have any questions about your order or shipping, please contact us at themeltmenu@gmail.com. We're always happy to help.

Thank you for supporting The Melt Menu.

Discover Your Melt Style.